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Management Processes
Gain insight into the information needed to meet organizational goals and ensure success.
Gathering, evaluating and using information effectively
is more critical than ever as organizations face tight
budgets and reduced funding. Timely information access
and analysis applies to various settings, including board
accountability, compliance and accreditation processes
and funding opportunities. With the trend toward service
integration and “no wrong door” access, the
ability to make data available at any point in the process
is critical. Add to that the need to juggle scarce internal
resources while providing high quality care and services,
and it’s no wonder executive directors, clinical
directors, financial officers and other managers feel
the pressure from a variety of challenges.
Netsmart Technologies’ full range of Management
Solutions—Compliance, IT Management, Learning Management,
Performance Management and Claims Analysis provides executives
in human services provider and payer organizations with the resources
and information needed to meet organizational goals and
assure future success.
Benefits
- Leverages data for strategic decisions
- Monitors key performance indicators
- Meets ongoing compliance requirements
- Consolidates data from multiple sources
- Establishes cost predictability for IT investments
Compliance
Netsmart Technologies’ Compliance solutions address
HIPAA security issues by approaching them from both technical
and policy-based perspectives. The HIPAA Security Assessment
is performed by expert consultants from Netsmart Technologies
knowledgeable about the security-related Administrative
Simplification Legislation components of HIPAA. The comprehensive
process includes a detailed assessment of an organization’s
current environment and identification of gaps between
an organization’s compliance status and HIPAA Security
standards. The organization receives actionable recommendations
that help assure it achieves HIPAA compliance.
As the
industry moves towards a paperless environment, it is
important that organizations adopt contingency plans
for recovering electronic data in the event of a catastrophe.
The Netsmart Technologies Compliance Solution includes
several contingency planning and disaster recovery options
to ensure that data is protected and that mission-critical
systems remain accessible and operational in the event
of a failure.
Information Technology (IT) Management
Information
Technology (IT) Management involves hardware, software
and services, but a strong IT strategy and infrastructure
combines these elements with a focus on how an organization
can best meet its goals. Increasingly, the IT department
is the hub of the organization and is expected to accomplish
a variety of tasks with limited resources. How you manage
the IT infrastructure can make the difference in ensuring
your success and in making sure IT stays aligned with
organizational goals. With this in mind, Netsmart Technologies
offers IT management services tailored to an organization’s
unique business and technology requirements.
As demands
on your IT staff increase, Netsmart Technologies can
augment their efforts with qualified resources to assist
in the daily management of an entire Netsmart Technologies
solution, or with discrete systems management and maintenance
functions. Netsmart Technologies IT Outsourcing Services help agencies reduce costs, focus on strategic IT initiatives
and increase the performance of their systems. The IT
Outsourcing service is primarily for agencies that wish
to completely outsource their IT operations, including
application and infrastructure monitoring and management,
application and infrastructure administration and 24x7
operations support. In addition, Netsmart’s
practice management and clinical solutions are available
to clients in licensed software, hosted or Application
Service Provider (ASP) environments.
Learning Management
Netsmart Technologies
provides the leading Web-based learning management center,
Netsmart University. Netsmart University enables health and human service organizations
to manage workforce training competencies, produce and
deliver online training, and manage classroom training.
As part of Netsmart University, classes can be taken
at Netsmart’s Dublin, Ohio
training facility, or hundreds of courses can be taken
online with topics including behavioral healthcare, safety,
compliance, technology and soft skills. In addition,
organizations can create their own customized Corporate
Learning Center. Here healthcare organizations can effectively
create, manage, and track their own training with a customizable learning management system (LMS). They can also facilitate continued
education, certification and development initiatives.
Performance Management
The Netsmart Technologies
Performance Management Solution includes the services
and technology that translates key factual data from
the agency’s system into
an easy to understand format for users to analyze important
performance indicators. The business performance management
analysis is available to assist executives in understanding
the value of performance management and identifying the
key metrics and statistics for decision making. The Performance
Management solution can also deliver actionable intelligence
to the desktop by leveraging the necessary data from
multiple sources and bringing it into a single data warehouse.
Executives and staff have the ability to examine combined
financial, clinical and HR data to determine how the
organization is performing.
Claims Analysis
The Claims Analysis solution for payer organizations
is an extension of the existing investment organizations
have made in Netsmart Technologies. Claims analysis makes
it easier for agencies to navigate the transactional
data within provider data from eligibility sources, track
utilization of each level of care by member or provider,
adjudicate claims, and process claims for payment.
By
providing an alternative solution for analyzing and reporting,
the Claims Analysis solution allows organizations to
produce reports more quickly, accurately and consistently.
It includes more than 65 reports designed to improve
your management processes, better communicate with your
providers and reduce overall costs. |
