Solutions and services that empower post-acute and human services organizations

Healthcare technology for post-acute care and human services providers that improves care and simplifies administration

By Capability

Human services and post-acute care providers throughout the country rely on Netsmart technology and services to help them improve care delivery and streamline administration.

Clinicians in every area of Netsmart drive our understanding of the communities you serve, so we can continue evolving our healthcare technology solutions and services to help meet the challenges you face every day.

In this section

Benchmarking

Compare your organization’s financial, operational and clinical performance metrics in our healthcare benchmarking tools. More

Care Coordination

Track services and treatments for individuals across care settings to reduce duplicate services and simplify care transitions with secure data exchange. More

Cloud Hosting

Simplify maintenance and upgrades, and maintain redundancy in the event of a device failure. Our healthcare hosting environment is SSAE 18-compliant and audited by a third-party to meet or exceed all HIPAA requirements for storing PHI data. More

Connectivity and Integration

Care coordination solutions connect organizations to a network of providers and support secure data sharing across local health information exchanges (HIEs) and large interoperability frameworks, such as Carequality. More

Consumer Engagement

Support better outcomes and increased satisfaction with a consumer health record portal, kiosk technology, telehealth solutions and self-help resources. More

Data Analytics

Our healthcare data analytics platform is easy to use and provides at-a-glance metrics to clinical, financial and operational decision-makers. As a result, you can quickly determine if you achieve organizational goals and drive regulatory compliance. More

Electronic Health Records

Netsmart CareRecords, electronic health records (EHRs) are designed specifically for human services and post-care providers. Workflows and functionality make it easy to access and securely share information across communities, including primary and acute care.and financial teams to access the information they need. More

Electronic Visit Verification

Mobile care delivery solutions support Electronic Visit Verification (EVV) requirements to verify care provider visits for personal or home-based services. More

Eligibility Management

Reduce manual tasks and simplify eligibility verification with a clearinghouse solution that includes batch verification and real-time eligibility. More

Interoperability

Securely exchange health information with thousands of other providers through a single point of connection. Clinical data is directly integrated into the EHR without any additional manipulation or data entry. More

Mobility

Get fast, secure access to accurate, up-to-date information for a complete view of an individual’s health history in the field. More

Population Health Management

Manage services across providers, track outcomes and simplify reporting with powerful, comprehensive set of population health management tools designed for organizations providing human services and post-acute care. More

Revenue Cycle Management

From resourcing to complete back office support, flexible healthcare revenue cycle management services and technology solutions help you reduce costs and improve the bottom line. More

Virtual Care

Virtual care software offers an unprecedented level of access to real-time quality care across multiple provider specialties, offering the potential to dramatically improve health outcomes and lower costs. More

Workforce Management

Optimize staff assignments to meet current needs and plan changes in operational management that will support cost-effective care delivery in the future. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Netsmart Blog Hospice Nurses holding Elderly Patient's Hand

HOPE Early Impressions: How Hospice Teams Are Navigating the New Era of Quality Reporting

Tuesday, December 16 | Post-Acute Care,Care Coordination

October 1, 2025, marked a major milestone for hospice care: the official implementation of the Hospice Outcomes and Patient Evaluation (HOPE) tool. HOPE introduces a more comprehensive, patient-centered approach to quality reporting. Now, two months into the rollout, we are reflecting on what these early days reveal about the tool's impact on care delivery, interdisciplinary collaboration and patient outcomes.

How Riverside Co Modernized Mobile Response

How Riverside County is Driving Connected Care

Wednesday, December 10 | Human Services,California,Client Success Stories

Recapping a recent Netsmart webinar, "Driving Real-Time Care: How Riverside County Modernized Mobile Health Services".

Optimizing Human Services Intake with AI and Automation

Thursday, December 04 | Human Services

As automation and integrated tools advance, human services intake can move from a reactive step to a more strategic, forward-looking part of care delivery.