Solutions and services that empower post-acute and human services organizations

Healthcare technology for post-acute care and human services providers that improves care and simplifies administration

By Capability

Human services and post-acute care providers throughout the country rely on Netsmart technology and services to help them improve care delivery and streamline administration.

Clinicians in every area of Netsmart drive our understanding of the communities you serve, so we can continue evolving our healthcare technology solutions and services to help meet the challenges you face every day.

In this section

Benchmarking

Compare your organization’s financial, operational and clinical performance metrics in our healthcare benchmarking tools. More

Care Coordination

Track services and treatments for individuals across care settings to reduce duplicate services and simplify care transitions with secure data exchange. More

Cloud Hosting

Simplify maintenance and upgrades, and maintain redundancy in the event of a device failure. Our healthcare hosting environment is SSAE 18-compliant and audited by a third-party to meet or exceed all HIPAA requirements for storing PHI data. More

Connectivity and Integration

Care coordination solutions connect organizations to a network of providers and support secure data sharing across local health information exchanges (HIEs) and large interoperability frameworks, such as Carequality. More

Consumer Engagement

Support better outcomes and increased satisfaction with a consumer health record portal, kiosk technology, telehealth solutions and self-help resources. More

Data Analytics

Our healthcare data analytics platform is easy to use and provides at-a-glance metrics to clinical, financial and operational decision-makers. As a result, you can quickly determine if you achieve organizational goals and drive regulatory compliance. More

Electronic Health Records

Netsmart CareRecords, electronic health records (EHRs) are designed specifically for human services and post-care providers. Workflows and functionality make it easy to access and securely share information across communities, including primary and acute care.and financial teams to access the information they need. More

Electronic Visit Verification

Mobile care delivery solutions support Electronic Visit Verification (EVV) requirements to verify care provider visits for personal or home-based services. More

Eligibility Management

Reduce manual tasks and simplify eligibility verification with a clearinghouse solution that includes batch verification and real-time eligibility. More

Interoperability

Securely exchange health information with thousands of other providers through a single point of connection. Clinical data is directly integrated into the EHR without any additional manipulation or data entry. More

Mobility

Get fast, secure access to accurate, up-to-date information for a complete view of an individual’s health history in the field. More

Population Health Management

Manage services across providers, track outcomes and simplify reporting with powerful, comprehensive set of population health management tools designed for organizations providing human services and post-acute care. More

Revenue Cycle Management

From resourcing to complete back office support, flexible healthcare revenue cycle management services and technology solutions help you reduce costs and improve the bottom line. More

Virtual Care

Virtual care software offers an unprecedented level of access to real-time quality care across multiple provider specialties, offering the potential to dramatically improve health outcomes and lower costs. More

Workforce Management

Optimize staff assignments to meet current needs and plan changes in operational management that will support cost-effective care delivery in the future. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Three EVV Trends Provider and Payers Should Watch

Three EVV Trends Providers and Payers Should Watch

Tuesday, March 31 | Human Services,Post-Acute Care,Thought Leadership

As Electronic Visit Verification (EVV) programs continue to mature, 2026 is shaping up to be a year where precision matters more than ever. For home health and personal care providers, as well as state agencies and managed care organizations (MCOs), EVV is no longer just about checking a compliance box. It’s about using the data EVV generates to improve service integrity, support the workforce and build trust across the care continuum.

UM Solutions for HS and BH Organizations

Why Utilization Management Is Critical to Value-Based Care and Revenue Performance in Human Services

Wednesday, March 11 | Thought Leadership,Value-based Care

Behavioral health and human services providers face high authorization volumes, variable payer criteria and increased audit risk. Without a structured utilization management function, organizations are at risk of being reactive to denials instead of preventing them.

Outpatient rehab and physical therapy clinicians are finding ways to save time and reduce administrative burdens around note taking with help from AI and automation.

How AI Makes Documentation Easier for PT Clinicians

Friday, March 06 |

Outpatient rehab and physical therapy clinicians are finding ways to save time and reduce administrative burdens around note taking with help from AI and automation.