AI-Powered Clinical Documentation, Ambient Listening & Quality Assurance
Smarter care is within reach with Bells AI. Unlock the power of augmented intelligence to help make your documentation process faster, easier and better quality. Empower your entire care team to work more efficiently, collaborate seamlessly and deliver better outcomes while making burnout a thing of the past.
It's not magic. It's Bells AI
Bells Clinical Documentation Suite for Behavioral Health and Post-Acute Care
Meet Bells, the leading AI-powered clinical documentation suite helping care teams work smarter, reduce burden and strengthen client connection.
Trusted by leading behavioral health, human services and post-acute organizations, Bells integrates directly into your EHR to support better care, faster. Here's what AI can do for your team:
- Cut documentation time by up to 60%¹
- Enable stronger client connection and therapeutic presence
- Boost adherence with intelligent, in-the-moment care plan support
- Generate clear, compliant notes in your EHR
- Reduce administrative burden to support retention and well-being
- Speed onboarding with built-in coaching and workflow optimization
- Improve training through performance insights
- Simplify reimbursement with accurate, audit-ready progress notes
Bells Clinical AI Enhances and Automates Your EHR Experience
With deep expertise in healthcare and technology, we understand the common infrastructure challenges and administrative frustrations that innovative providers face every day.
That’s why we designed Bells AI with a clear mission: to save you time and reduce provider stress through AI-driven clinical documentation support—including automated therapy notes, ambient listening and quality coaching—so you can focus on what matters most: delivering great care.
Built on our broad dataset of anonymized clinical data and tailored to your agency’s specific configurations, Bells AI delivers accurate, personalized recommendations that empower your entire care team to work smarter and achieve better outcomes.
Bells AI is the perfect addition to organizations across the healthcare continuum
Netsmart powers human services and post-acute organizations with solutions and services to optimize every facet of the care they deliver. This means a deep understanding of the nuances faced by each of your communities, combined with the in-depth knowledge needed to make automation most impactful. AI-enhanced medical documentation helps you deliver patient-centric care. Our AI medical documentation frees up providers to spend more time with patients. Bells AI supports organizations specializing in:
Discover how to empower your staff with augmented clinical documentation, dynamic training and QA.
Request a DemoAI Support for the Full Documentation Lifecycle
Bells is an integrated suite of AI-powered solutions that transforms how providers document care. From capturing sessions to guiding documentation and automating quality reviews, Bells empowers care teams to save time, reduce burnout and improve accuracy so they can focus on what matters most: delivering exceptional care.
Bells Documentation Assistant
Real-Time AI Documentation Support Built into the EHR Workflow
Bells Documentation Assistant helps clinicians document faster and better without stepping outside their workflow. Smart prompts, dynamic templates and near real-time guidance reduce errors, improve compliance and make every note count. Whether you’re onboarding new staff or easing the load for seasoned providers, this is documentation that works with you, not against you.
Key Features:
- Clinical recommendations and dynamic note templates
- Real-time documentation validations
- Flexible data entry to document your way (ex. typing, voice, OCR, quick text)
- AI-powered assessments with in-the-moment adjustments
- Seamless workflow integration within the EHR
- Embedded onboarding and documentation coaching
Bells Virtual Scribe
AI Scribe with Ambient Listening for Faster Clinical Documentation
Type less, connect more.
Bells Virtual Scribe uses ambient AI to capture client-provider conversations and transform them into accurate clinical summaries and progress notes. By reducing manual entry, clinicians can stay in the moment, strengthen relationships and complete documentation more efficiently. It's smarter support for more human-centered care.
Key Features:
- Ambient listening to passively capture session dialogue
- Auto-generated transcripts and clinical summaries
- Provider dictation for added observations or non-consented sessions
- Built-in workflow validations for compliance
- Thoughtful consent model to support privacy and transparency
- Audio playback and supervisor dashboards for review
Bells Quality Coach
Automated Clinical Note Auditing and AI-Driven Quality Assurance
Bells Quality Coach automates clinical QA by reviewing up to 100% of notes against your agency’s standards. This far exceeds what most teams can audit manually. By recognizing documentation gaps and compliance risks, Quality Coach reveals areas for improvement. It also alleviates the mental burden on staff, eliminating the need to read every note line-by-line in search of issues. This AI-powered solution supports better audit outcomes, documentation accuracy and staff development, while safeguarding revenue.
Key Features:
- AI-powered note auditing of all client sessions
- Intelligent flagging of quality and compliance issues
- Clear visibility into documentation gaps and criteria alignment
- Integrated training and documentation feedback
- Supervisor dashboards for visibility and trends
The Power of Partnership: Netsmart and AWS Reimagining Healthcare Delivery
Explore how Netsmart is changing the way healthcare is delivered with our comprehensive CareFabric platform. By collaborating with Amazon Web Services (AWS), we’re deploying cutting-edge technology to streamline clinical documentation and enhance provider capabilities, allowing for more personalized patient interactions. At the heart of our AI Data Lab is our core belief in augmented intelligence, focused on supporting clinicians rather than replacing them, ensuring we prioritize people in every aspect of healthcare. Watch the video to learn more about how we're working hand-in-hand with AWS. See why providers everywhere love Bells to put the focus back on care.
Request a DemoThe Human Impact of AI in Behavioral Health & Post-Acute Documentation
“With Bells, our clinicians can finish their notes right after the session, which helps them leave the mental load behind. It minimizes the secondary trauma that comes from carrying it into the next day.”
- Jessica F., Chief Operating Officer, Access Services
"This is about more than just being able to see more clients. It's about helping staff feel supported and eliminating errors, so they have less to do. Simple."
- Damien S., MBA, MPA, MPH, CHP, Clinical Applications Manager, Emergence Health Network
“Bells isn’t replacing staff—it’s replacing the tasks they don’t want to do. It helps them focus on the work that truly matters: engaging with clients and providing care.”
- Heidi R., Director of Performance Management, Catholic Charities of Baltimore,
“Staff are now confident enough to speak up in meetings and produce higher-quality notes thanks to quality improvement interventions.”
- Nev Trakic, Reginal Director, Sound
Bells AI clinical notes augment the EHR by targeting:
- Clinical support via augmented intelligence and predictive models
- Improved consistency in medical documentation across service providers and locations
- Reduced turnover and better recruitment of the best healthcare talent
- Proactive mitigation of common errors and simplified QA review
- Accelerated session > to claim > payment timeliness
- Support additional clients and captured revenue
Clinical coaching features put meaningful AI clinical documentation at your fingertips
Assisted Data Capture
Bells AI enables concurrent documentation and empowers staff to be engaged in the client session. Flexible features make AI-enhanced medical documentation a simplified process. You can select from typing, ambient listening, photo import, in-app voice-to-text and quick text features to input applicable information into the system.
By leveraging native language translation, optical character recognition (OCR) technology and other automations within the AI-powered medical note-taking platform, Bells AI facilitates end-to-end session data capture across device, setting, language or communication method.
To truly meet the provider where you are, Bells AI clinical documentation enables seamless transitions from handheld device to desktop, providing offline capability to allow providers to capture critical data from anywhere. AI-driven clinical notes that you start on-the-go sync through an automated process the next time you connect to a network.
Assessments + Templates
Bells AI goes beyond progress notes to seamlessly integrate assessments and screenings into the session workflow. Its AI-driven assessments allow the client or patient to receive tailored questions configured to the individual and session type, supporting clean, accurate, and relevant documentation by alleviating unnecessary or blank fields.
Updating in real time, Bells AI adjusts visible fields and provides recommendations based on the information you enter. It can also provide clinical support to help coach your staff with helpful reminders and relevant examples.
You can also configure templates to drive efficient documentation and consistency among staff to prompt pertinent information for the note.
Documentation Recommendations
Bells AI therapy notes use a contextual recommendation engine driven by augmented intelligence to provide clinical support to providers, set up key words, suggest must-have blocks of text and optimize billing codes.
These suggestions augment the clinician’s significant knowledge and experience in real-time to amend the note for the provided service. This ultimately helps avoid claim rejections and recoupment of funds.
Bells AI also enhances providers’ ability to recognize and address social determinants of health (SDoH) with valuable insights at the point of care, with the AI medical documentation tool prompting these questions to be asked and supplying it to the provider when relevant to the scenario at hand.
Deliver care catered to each patient with AI-enhanced medical documentation.
Validation + Review + QA
Bells is an augmented AI medical documentation model built on data from the largest set of active users in the healthcare industry. This robust data source means providers can trust Bells AI to provide accurate, personalized recommendations. Ultimately, it empowers your goals to deliver better client outcomes.
As insurance providers increasingly utilize AI to review claims, the time has now come when providers confront AI with AI.
Bells AI detects quality issues and can identify and support correction of compliance and reimbursement errors during the initial documentation process. This early intervention eases the burden on QA during the later stages of the reimbursement process. Bells AI clinical documentation assistant determines note quality and compliance via numerous characteristics, including service type, provider location, note format and client details such as gender, age, history, etc.
Bells AI saves you time, supports care quality and simplifies reimbursement in real time. This reduces the burden on supervisory and quality assurance teams, minimizing rework and streamlining the audit process.
Note Audit (Supervisory)
How much time does your staff waste fixing notes and tracking people down, only to miss the opportunity to receive payment for services already provided?
Bells AI minimizes rework.
Our medical documentation AI checks for duplicative language between notes and flags them through an automated process with detailed editing suggestions provided in real time. Services entered with overlapping times from a single provider are identified to encourage immediate correction, helping your efforts to improve accuracy and reduce rejections.
Training + Coaching
AI medical charting can also be used to help drive smooth and lasting behavioral change in documentation quality. Bells AI employs a variety of coaching features empowering staff to make suggestions, provide context and input reasoning for care recommendations. Users can learn to enact preferred phrases as opposed to their former language after just a few corrections. Try our AI-enhanced medical documentation to guide staff into better notation habits.
Enhancing efficiency and accuracy to support a seamless lifecycle
Clinical augmented intelligence solutions are disrupting the once-frustrating and inefficient documentation, review and submission process that often results in long session-to-sign times, or missing payment entirely. With Bells AI, AI clinical notes mean that provider documentation is augmented in real time with contextual recommendations, templates, assessments, individualized clinical support and other automated capabilities. Bells AI clinical notes propel the lifecycle forward, from the service provided to payment and the steps in between.
How can Bells AI medical documentation technology boost your ROI?
Faster and more accurate notes. Fewer rejected claims. Better retention and recruitment. It all adds up.
How many people are in your organization?
Hours of work saved each month
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Estimated cost saving each month
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*ROI is a tool to help you think about the ways Bell's AI may benefit your organization. ROI is not, and should not be construed as, a guarantee of future performance or a representation of specific outcomes.
AI-powered note taking has big goals for your organization
Clinical Impact
Support access to care
Provide care to more individuals with increased staff capacity
Improve ramp time
Efficient training for service providers doing clinical documentation
Better morale
Easier note-taking helps boost employee satisfaction and work-life balance, as well as targets turnover
Less QA headache
Catching errors on the front-end can lead to less back-and-forth with QA and service providers
Financial Impact
More revenue
See an average 5 additional clients per week per direct service provider (DSP)
Payroll savings
Save up to 21 hours a month per service provider4
Faster cash flow
Shorten the payer reimbursement cycle by 1-2 days
Reduced risk of recoupment
Higher quality, more-accurate progress notes address risk of recoupment
Learn More
Bells AI Checklist
Your AI roadmap deserves a thoughtful approach that meets future requirements and supports your long term vision. Break free from basic AI by choosing an AI platform strategy powered by innovation that grows with you across service lines, staff roles and care settings. Download Now
"I am going to see more people because my notes aren't as difficult, and we're going to capture more of my experiences that are billable."
– Bailey, Clinical Liason
For current clients, download the Bells AI Assistant for your device
Frequently Asked Questions on AI Medical Documentation
Speak with your client alignment representative to learn more or schedule a demo. Once your organization implements Bells AI, staff will download acquire login credential and login via the web or mobile app.
We’ve designed this AI-powered clinical documentation tool to support:
• Human Services Organizations
o Behavioral health
o IDD
o Autism
o Child and Family Services
o Addiction Treatment
• Post-Acute Care Facilities
o Home health
o Hospice
o Senior living
o Geriatrics
o Palliative care and more
Augmented Intelligence tools aim to reduce burnout, frustration and turnover, and in turn offer better work-life balance and staff morale. With less administrative burden, there can be more time to focus on client care and the work providers love. The best part? Staff can go home at the end of the day without leaving paperwork behind.
Yes, Bells AI is optimized for mobile, tablet and desktop devices to enable smooth transition from work in the community to the office. It even works in offline mode and syncs through an automated process when connection is restored, empowering providers with flexibility on where to complete documentation.
Yes. Unlike most other AI medical documentation solutions that primarily rely on ambient listening, Bells AI supports a wide variety of care settings, including group sessions. Ninety three percent (93%) of communication relies on nonverbal cues, which is why Bells AI leverages a variety of data capture and data accuracy features to provide the most robust automated documentation experience on the market. By focusing on human capabilities, intuition and experience first and foremost, Bells AI leverages augmented intelligence to support providers in the process.
Netsmart Bells AI marshals the versatility of artificial intelligence to serve in multiple care settings.
Netsmart offers numerous Bells AI trainings designed to accommodate a variety of learning styles. Bells AI training methods include: detailed text materials, instructor-led courses and self-directed hands-on learning to name a few.
One of the key benefits of Bells AI is its intuitive design. What used to take three weeks to train a staff with the EHR, now takes three days. Not only is it easy to learn, but it’s fun to use. Bells AI has transformed documentation from one of the biggest pain points for providers into a simple, efficient process.
If you've got a few days, you've got time to start implementing AI-enhanced medical documentation that helps you deliver patient-centric care.
If you've got a few days, you've got time to start implementing AI-enhanced medical documentation that helps you deliver patient-centric care.
Augmented Intelligence can drive lasting behavioral change among clinical staff. After a couple rounds of language recommendation based on our expansive healthcare AI data set, staff can begin to understand and utilize the recommended changes. These recommendations are intended to drive better accuracy, properly capture billable services, and reduce manual QA needed down the road. In turn, notes can be truly optimized for first-round payment and target reductions of recoupment of funds. From patient assessment to billing, AI for medical documentation stands to benefit every step in the patient care process.
AI-power clinical documentation is here. Improve operational efficiency with Netsmart Bells AI.
Bells AI is the most widely-used AI medical documentation tool in behavioral health, and its use spans across human service and post-acute healthcare organizations in 45 states and counting.6
That's why we're proud to say that Netsmart Bells AI is the leading AI therapy notes tool.
As with other Netsmart CareFabric solutions, Bells AI protects confidentiality with our advanced cloud-based, HIPAA-compliant security measures to help maintain a trusted relationship between clients and their provider(s).
Netsmart Bells AI clinical notes boost quality of care and ROI while maintaining patient confidentiality.
Yes, Bells AI is an agnostic automated documentation software solution.
No matter what EHR you use, AI-enhanced medical documentation helps you deliver patient-centric care.
Netsmart provides strategic advisory to support implementation of AI across your organization. We are backed by AWS, we are HIPAA-compliant, and we leverage our large Netsmart use group to develop a solution that has revolutionized clinical documentation for good. Netsmart believes in Meaningful AI, tailoring solutions to meet the nuanced requirements of the communities you serve.
Netsmart Bells AI is the leading AI-powered clinical documentation tool.
Bells AI is built to confront the many nuances encountered by providers serving the human services and post-acute communities. Bells AI documentation assistant is specifically designed to enhance staff capabilities and improve documentation workflows around the EHR. This means that everyone in the organization, from upper management to patients, can experience the positive effects of AI-powered medical notetaking and AI clinical documentation.
Sources:
- Comparing pre-implementation data to June 2024 post-implementation data provided by The House Next Door
- Comparing 12 weeks of pre- and post-implementation data in 2021 from five early adopters
- Comparing 2023 pre-implementation data to 2024 post-implementation at CHOWC
- Comparing pre-implementation data to April 2023 post-implementation data at Integral Care
- Bells AI is used by healthcare organizations in 46 U.S. states
Ready to learn more about AI therapy notes?
See Bells in action and better support your staff through AI medical documentation's ease of use once and for all.
Request a Demo Now