	Plexus™

Expert services and support for technology, business processes and more

Plexus™

Expert services and support for technology, business processes and more

Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

Cloud Hosting Services and Solutions

Keep information safe and secure with healthcare cloud services. Services span a full range of security, compliance and maintenance, so you can focus on improving the health and well-being of the people you serve. More

Compliance and Optimization

Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes More

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them. More

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles. More

Revenue Cycle Management

Reduce costs and improve your bottom line with comprehensive and flexible healthcare revenue cycle management services and solutions. More

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Netsmart Blog Hospice Nurses holding Elderly Patient's Hand

HOPE Early Impressions: How Hospice Teams Are Navigating the New Era of Quality Reporting

Tuesday, December 16 | Post-Acute Care,Care Coordination

October 1, 2025, marked a major milestone for hospice care: the official implementation of the Hospice Outcomes and Patient Evaluation (HOPE) tool. HOPE introduces a more comprehensive, patient-centered approach to quality reporting. Now, two months into the rollout, we are reflecting on what these early days reveal about the tool's impact on care delivery, interdisciplinary collaboration and patient outcomes.

How Riverside Co Modernized Mobile Response

How Riverside County is Driving Connected Care

Wednesday, December 10 | Human Services,California,Client Success Stories

Recapping a recent Netsmart webinar, "Driving Real-Time Care: How Riverside County Modernized Mobile Health Services".

Optimizing Human Services Intake with AI and Automation

Thursday, December 04 | Human Services

As automation and integrated tools advance, human services intake can move from a reactive step to a more strategic, forward-looking part of care delivery.