Plexus™

Expert services and support for technology, business processes and more

Plexus™

Expert services and support for technology, business processes and more

Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

Plexus Cloud Icon

Cloud Hosting Services and Solutions

Keep information safe and secure with healthcare cloud services. Services span a full range of security, compliance and maintenance, so you can focus on improving the health and well-being of the people you serve. More
Icon of a clipboard representing OASIS accuracy and coding services - Healthcare Consulting — Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes.

Compliance and Optimization

Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes More
IT managed services

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them. More
Learning Services Icon

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles. More
Revenue Cycle Management Icon

Revenue Cycle Management

Reduce costs and improve your bottom line with comprehensive and flexible healthcare revenue cycle management services and solutions. More
Implementation Consulting Icon

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."
Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Curbside Care

Curbside Care: How Mobile Mental Healthcare Is Rewriting Public Health

Thursday, April 30 | Thought Leadership,EHR Solutions and Operations

The growth of mobile healthcare is now one of the more striking trends in American public health. It’s a movement quietly reshaping how communities respond to crisis, deliver preventive care and close stubborn gaps in health equity.

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Technology and the Future of Direct Support in IDD

Rethinking Workforce Investment, Technology and the Future of Direct Support in IDD

Tuesday, April 28 | Human Services,Thought Leadership

At the 2025 IDD & Autism Leadership Summit, industry leaders discussed the current crisis faced by direct service providers (DSPs) on the frontline of IDD and autism care and how organizations can best support them.

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Real life stories from the IDD Leadership Summit

The IDD Parenting Journey Continues (Part 2)

Wednesday, April 22 | Human Services,Thought Leadership

This article recaps the second half of my discussion with two parents at the third annual IDD Leadership Summit who shared stories of their personal advocacy journeys.

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