Carethreads blog

By reading our blog, you keep your finger on the pulse of healthcare trends. You become inspired by others’ successes. And you gain tips on how to achieve peak performance.

4 ways a flexible EHR empowers community agencies

4 Ways a Flexible EHR Empowers Community Agencies

Tricia Zerger, Senior Director, Human Services Strategy

Friday, February 06 | EHR Solutions and Operations,Human Services

For healthcare organizations looking to streamline operations, prioritize care and build a scalable, flexible infrastructure, a web-based EHR system like myEvolv could be the difference between getting by and thriving.

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Scaling behavioral health with myAvatar

Scaling Behavioral Health: What a Unified EHR Should Deliver

Tricia Zerger, Senior Director, Human Services Strategy

Thursday, February 05 | EHR Solutions and Operations,Human Services

As organizations grow and evolve, basic electronic health records (EHRs) or standalone tools struggle to keep up. A unified EHR like myAvatar brings programs, teams and data together on one platform.

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Hospice Medicare Audit Readiness

Hospice Medicare Audit Readiness: Proactive Steps to Avoid Denials

Dee Geray, RN, Senior Manager, Clinical Consulting

Tuesday, February 03 | Post-Acute Care

In recent years, hospices have faced an increase in Additional Document Requests and audits. They also continue to face Targeted Probe and Educate audits initiated by the Medicare Administrative Contractors, and requests from the Recovery Audit Contractors. For hospices, preparation is key to navigating the audit process successfully and avoiding denials.

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How to Transform Communication with PALTC Providers and Patients

How to Transform Communication with PALTC Providers and Patients 

Miffy Henley, Director, Sales and Consulting

Tuesday, January 27 | EHR Solutions and Operations

Building a strong communication infrastructure in geriatric care settings is often easier said than done. The key to success? Choose a geriatric electronic health record (EHR) platform with helpful communication portals for clinicians and patients alike.

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When Post-Acute Care Shifts, You Need More Than a Vendor

When Post-Acute Care Shifts, You Need More Than a Vendor

Ashley Hartwigsen, Director & GM, Executive Strategist, Care at Home

Tuesday, January 20 | Post-Acute Care,EHR Solutions and Operations

The one constant in post-acute care is change, that's why organizations need more than software. They need a vendor who will work with them to help their teams prepare for change, strengthen execution through education and deliver continuous and responsive support.

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What Revenue Diversification Means for Life Plan Communities Today

What Revenue Diversification Means for Life Plan Communities Today

Kelly Keefe, Senior Director & GM, Executive Strategist - Senior Living

Tuesday, January 13 | Post-Acute Care,Value-based Care,EHR Solutions and Operations

Life Plan Communities are operating in a period of rising care complexity and tighter financial performance. Organizations are looking for strategies that strengthen stability without compromising the resident experience. Revenue diversification helps mitigate risk and grow sustainably by unlocking new income streams.

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Season of Clarity | Early Autism Assessment Technology

Season of Clarity: The Life Changing Power of Early Autism Technology

Tricia Zerger, Senior Director, Human Services Strategy

Wednesday, December 31 | Human Services

Discover how early autism assessment technology is helping providers deliver objective diagnoses for children as young as 16 months. Explore the clinical, operational and family-centered impact of FDA-cleared autism assessment tools and how early intervention can support clearer care pathways and better outcomes.

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Netsmart Blog Hospice Nurses holding Elderly Patient's Hand

HOPE Early Impressions: How Hospice Teams Are Navigating the New Era of Quality Reporting

Lisa Selman-Holman, Vice President, Clinical Services, McBee

Tuesday, December 16 | Post-Acute Care,Care Coordination

October 1, 2025, marked a major milestone for hospice care: the official implementation of the Hospice Outcomes and Patient Evaluation (HOPE) tool. HOPE introduces a more comprehensive, patient-centered approach to quality reporting. Now, two months into the rollout, we are reflecting on what these early days reveal about the tool's impact on care delivery, interdisciplinary collaboration and patient outcomes.

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How Riverside Co Modernized Mobile Response

How Riverside County is Driving Connected Care

Nicki Grose, VP, Project Management

Wednesday, December 10 | Human Services,California,Client Success Stories

Recapping a recent Netsmart webinar, "Driving Real-Time Care: How Riverside County Modernized Mobile Health Services".

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Empowering Value-Based Care in Outpatient Rehab Therapy 

Joe Price, Regulatory Solution Strategist

Thursday, December 04 | Value-based Care

Outpatient rehab therapy specialists should look into new model programs and MIPS Value Pathways (MVPs) as ways to compete in the new age of value-based care.

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Empowering Value-Based Care in Geriatric Health

Joe Price, Regulatory Solution Strategist

Thursday, December 04 | Value-based Care

CMS has finalized key updates that will affect geriatric care providers starting in 2026. Here's what you need to know.

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ai + automation intake optimization

Optimizing Human Services Intake with AI and Automation 

Andrew Johns, Sr. Client Success Manager

Thursday, December 04 | Human Services

As automation and integrated tools advance, human services intake can move from a reactive step to a more strategic, forward-looking part of care delivery.

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5 ways AI is changing HS work

5 Ways Automation Is Transforming Human Services Workflows

Scott Green, SVP and Managing Director, Care Dimensions

Friday, November 21 | Human Services,Value-based Care

Key takeaways from our recent webinar with OPEN MINDS about how AI is driving tangible returns across both clinical and financial healthcare operations.

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TheraOffice physical therapy EMR offers reimbursement automation capabilities.

Maximizing Reimbursements in Outpatient Rehab: How TheraOffice Helps You Capture Every Dollar

RJ Pitlock, Solution Strategist, TheraOffice

Thursday, November 20 | Revenue Cycle/Billing

Alongside its robust physical therapy software capabilities, TheraOffice also manages reimbursements to help you capture every dollar available.

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Care at Home Personal Reflection

Honoring Care at Home Month: A Personal Reflection

Ashley Hartwigsen, Director & GM, Executive Strategist, Care at Home

Wednesday, November 19 | Post-Acute Care,Care Coordination

A moving reflection on support, caregiving and the impact of care at home. This powerful personal story follows a family as they navigate home health, assisted living and hospice care for aging loved ones. Discover how home-based care services support families during life’s most challenging moments.

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