Process Referrals with AI-powered Intake
The Netsmart referral management solution automates and integrates the referral process, halving the response time by uniting multiple networks into one portal, streamlining decisions and providing insight into waitlists. Augmented Intelligence (AI) minimizes duplicate entry and accelerates the intake process.
Reduce gaps in care with end-to-end referral management software
Our smart referral management solution gathers data and organizes incoming referrals into one solution to help organizations gauge referral sources, patient risk and program performance. The AI tool embedded in Referral Manager allows staff to automatically create referrals from an eFax or by manually uploading a PDF document, removing tedious data entry and reducing manual entry errors.
Once a referral is accepted, the solution passes the individual’s information to Netsmart CareRecords, creating efficiencies for the admissions team by populating the pre-admit workflows. The shared documentation platform and integrated secure chat features provide transparency and enhance collaboration during the referral intake process.
The solution also provides consistent and reliable operational, financial and performance reporting. Using embedded secure messaging tools, internal teams can collaborate on the most appropriate care setting for the individual, enabling providers to deliver more effective care coordination and transitions of care.
Key features
- AI-powered information extraction integrates with EHRs to simplify the admissions process from various sources, such as e-fax, seamlessly populating the correct fields within the system
- Integration with Netsmart CareRecords, myAvatar and myUnity simplifies the referral process
- Workflow automation to:
• Help meet compliance requirements
• Create and assign tasks
• Prioritize inbound referrals based on organization-defined criteria
- Streamline inter-disciplinary teams’ communication into a single platform
- Quickly review referrals based on organizational best practices to make informed accept/decline decisions
- Reduce redundant data entry, saving time and resources
Key benefits
- Accelerate care transitions with efficient inbound referrals
- Enhance internal collaboration, visibility and transparency for clinical and financial stakeholders
- Support compliant, timely communication with referral sources
- Eliminate data fragmentation and create a single source of truth for referrals with a single platform
- Integrate the referral intake and admission process
Organizations simplifying intake across the care continuum
Samaritan streamlined referrals and accelerated intake
Samaritan’s manual referral process was slowing staff down and delaying care for those who needed it most. By implementing Referral Manager, they cut processing time in half, increased productivity by 64% and reduced referral-to-admission time by nearly three days. The digital workflow gave staff visibility, streamlined task management and brought lasting efficiency to their intake processes.
Read the Full StoryTransform your organization with AI
When you make AI meaningful, you’re not just creating efficiency. You enable the AI trifecta: empower staff, optimize processes and simplify reimbursement.
These improvements benefit clinical, financial and operational staff. They strengthen your organization—and the communities you serve.
Ready to learn more?
See how Netsmart Referral Manager software can accelerate your referral process.
