Meet the Clinicians: Amy Wilson

2. Give us some highlights of your career in healthcare.

I started my career in the field as a certified hospice and palliative care RN and have had the honor of caring for hundreds of patients as they took their last breath. During my career, I went from field nursing to administration. I have cared for the terminally ill from all walks of life, children to the elderly. During my adventures, I have been part of many hospice initiatives including pediatrics, veterans and memory care programs and opening a new hospice inpatient unit (Hospice House). Being able to provide comfort and support to those facing a terminal illness and their families has brought me a feeling of purpose and passion.

4. What makes you passionate about serving the clients/organizations who use Netsmart’s services?

Working on the provider side of the business I used several different EHR solutions, and I was not the easiest nurse to convince that computer documentation could be done at the bedside. I was skeptical about this new approach to care and documentation, but soon became the biggest champion for it. The reason I felt this way was because the documentation was not easy to use and caused a distraction between the clinician and the patient. Being able to provide solutions that fit into the established workflow to reduce documentation burden and improve outcomes without impeding patient care is what makes me passionate about the work we do here at Netsmart.