Netsmart earned 26 overall awards for top client-rated Black Book Market Research recognition

Black Book survey ranks Netsmart as the top performing technology platform across. human services, post-acute, geriatrics and physical therapy care settings. The survey polled more than 21,000 healthcare executives, physicians, clinicians and staff about client experience, loyalty and customer satisfaction among more than 40 technology vendors serving community-based organizations. Our clients recognized our strategy and voted Netsmart as the innovation leader for community-based care providers.

Cross Community Awards

#1 Interoperability, Care Coordination and Connectivity Technology
#1 Population Health and Value-Based Care Technology

Top Overall Client-Rated Behavioral Health EHR, Practice Management and RCM Vendor for Eight Consecutive Years

#1 Top Overall Client-Rated Behavioral Health EHR
#1 Patient Engagement, Records Management and Administrative Processing
#1 Interoperability, Care Coordination, Telehealth and Connectivity
#1 Order Entry, Revenue Cycle and Practice Management
#1 Population Health and Value-Based Care Technology
#1 Vendor for Small and Mid-Size Behavioral Health Practices

Top Performing Technology Platform for Ten Consecutive Years Across the Post-Acute Care Continuum

#1 Top Overall Client-Rated Home Health, Hospice, Skilled Nursing and Senior Living Facilities EHR Vendor
#1 Patient Engagement, Records Management and Administrative Processing
#1 Interoperability, Care Coordination, Telehealth and Connectivity
#1 Results Review/Management, Financials, Analytics and Decision Support
#1 Population Health and Value-Based Care Technology
#1 Vendor for Large Independent Agencies, Large Integrated Delivery Networks and Health System-Owned Agencies

Top Overall Client-Rated Geriatric Medicine EHR, RCM and Practice Management Vendor

#1 Top Overall Client-Rated Geriatrics EHR and Practice Management Platform
#1 Patient Engagement, Records Management and Administrative Processing
#1 Order Entry, Revenue Cycle and Practice Management
#1 Results Review/Management, Financials, Analytics and Decision Support
#1 Population Health and Value-Based Care Technology
#1 Vendor for Small, Mid-Size and Large Geriatric Practices

Top Overall Client-Rated Physical Medicine & Rehabilitation EHR, RCM and Practice Management Vendor

#1 Overall Client-Rated Physical Medicine and Rehabilitation: PT/OT and Speech Therapy EHR and Practice Management Platform
#1 Patient Engagement, Records Management and Administrative Processing
#1 Results Review/Management, Financials, Analytics and Decision Support
#1 Revenue Cycle Management and Telehealth
#1 Population Health and Value-Based Care Technology
#1 Vendor for Small and Mid-Size Clinics

"To be named the top technology vendor for human services, post-acute, geriatrics and physical therapy communities is a reflection of the collective efforts of our client partners and Netsmart associates working together to achieve success in value-based care delivery. By leveraging our shared talents and expertise, we have developed innovative solutions and services that genuinely meet the needs of coordinating care in an ever-evolving healthcare landscape."

– Mike Valentine, Netsmart CEO

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Netsmart Earned #1 Technology Platform for Human Services, Post-Acute, Geriatrics and Physical Therapy Providers