Helper Client Support

Save time with Online Assistance

We know your time is valuable. That's why we're pleased to provide Helper Assurance Plan members with Online Assistance. With your permission, Helper Customer Support experts connect to your computer to see exactly what you see, diagnose the problem, provide you with the help you need, and get you back to your practice quickly. Online Assistance cuts call times in half! Look for more support resources in the future.

Technical Support

Telephone Support
800.343.5737

Submit a Support Inquiry Online
http://support.helper.com

Additional Support
CLICK HERE to start a screen share

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Helper Software Documents

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ClaimsConnect Documents

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Training Videos

authorization automation

Helper Assurance Plan

Sign up for a Helper Assurance Plan membership today.
Contact us at 800.343.5737 or via email at sales@helper.com

With the Helper Assurance Plan, you’ll receive upgrades to the latest version of Helper software, technical support, introductory training for you and your staff, access to sign up for value-added solutions such as electronic claims and credit card processing, and more for a low annual fee.

Stay Compliant
Stay up-to-date with the latest billing and security requirements with upgrades to the most current version of Helper. Helper periodically releases updates to help users comply with the latest standards and requirements, so don't miss out on the newest functionality to make your practice operate at top efficiency! This strong foundation is critical to operating your practice efficiently and effectively.

Receive Expert Support from Our Helper Staff
With the Helper Assurance Plan, you and your authorized staff can report incidents with Helper online or through U.S.-based, live telephone support. Just pick up the phone or log on to communicate with a Helper Support expert for assistance. Login for support.
Get Started with Introductory Helper Training
Helper Assurance Plan members receive access to a comprehensive training videos that cover everything you need to get started using Helper in your practice.

Gain Efficiency
Helper Assurance Plan enables you to subscribe to value-added solutions including ClaimsConnect for electronic claims submission, ERAs (paper EOBs converted to electronic and downloaded into Helper), integrated credit card processing, and text message appointment reminders. Apply payments with the click of a button! Save time in your billing cycle allowing you more time and energy to focus on your clients.

Frequently Asked Questions

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