Serving the Most Vulnerable 10% of the 10%

While healthcare is often viewed with an episodic lens, human services operate very different. Benchmark Human Services has found when it comes to managing the most complex populations, integrated care is more vital than ever to driving better outcomes. With a clear mission of serving people at the forefront, they’ve taken a lifestyle approach to care and evolved their model to meet the unique needs of each state, serving people no matter what their needs are today.

Netsmart CEO Mike Valentine is joined by Benchmark Human Services CEO Doug Beebe and his team to share their perspective of how they’re offering their services to the highest-need, highest-cost individuals among us, from those with complex needs, to individuals in crisis, populations that were previously marginalized and children.

Listen in as we discuss:

• How Benchmark Human Services helps niche populations that most others have a very hard time serving.
• Supporting basic human needs as part of the continuum of care for better outcomes, meeting the needs of individuals today.
• Prioritizing technology investments and innovation opportunities that align with your organization’s mission, vision and strengths.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.