Recovia
Community
  • Outpatient physical therapy for clients suffering from chronic pain, mental health and substance use issues
Organization
  • Recovia
Locations
  • Multiple locations in the Phoenix, Arizona area
Challenges
  • Physical therapy practice struggled with administrative issues, due to the unique nature of its business
  • Needed an EMR that can be easily customized to meet therapists’ and clients’ needs and simplify administration
Solution
  • TheraOffice®

Clinic Serving a Unique Population Thrives with TheraOffice

Client Spotlight: Recovia

The TheraOffice Impact

  • The practice provides physical therapy for patients with chronic pain, substance use disorders and mental illness as part of their rehabilitation plan of care
  • Managing the specialty services was burdensome, leaving the clinic struggling to survive
  • The TheraOffice team responded quickly to requested modifications to fit the unique nature of the clinic’s focus
  • After switching to TheraOffice, Recovia alleviated the administrative burdens and has since grown the practice by 70 percent

It’s been about four and a half years since I have been involved. We went from a company that was literally going out of business in a couple of weeks to a company that doubled in size two years ago, doubled in size last year, and is targeted to double in size this year and next year. We are somewhere close to 70 percent growth. TheraOffice has designed something that fits what we do really, really well.

Lance Fritz, Chief Strategy and Business Development Officer at Recovia