On-Demand

How to Protect What You’ve Earned in Uncertain Times

Human services organizations are delivering impactful care in their communities, and they deserve to collect every dollar that was earned. In this webinar, regulatory and finance experts Richard Edley, PhD, President and CEO at RCPA and Erica Gregory, CHFP, SVP & GM of Revenue Cycle Management at Netsmart, will educate attendees on the current regulatory landscape. They will also share strategies that will help human services organizations protect their collection rates. Attendees will walk away with an understanding of critical discussions at the federal level that could impact human services organizations, in addition to strategies that can be implemented right away within your revenue cycle to collect what was earned.

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Meet the presenters

Richard Edley

President and CEO, RCPA

Erica Gregory

Senior Vice President and General Manager of Revenue Cycle Management, Netsmart

What you'll learn in this webinar

  • Articulate key discussions at the federal level that could impact human services organizations
  • Advocate for continued support of human services organizations and the communities they serve
  • Outline a plan for tightly managing eligibility to prepare for potential coverage changes
  • Identify the importance of combatting payers’ use of AI with AI
  • Recognize areas of improvement in the denials management process amid an influx of privatized plans

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