EHRs, solutions and services to support-value-based care

Partnering with human services and post-acute providers to enhance care delivery and outcomes

By Community

Netsmart—a leading provider of Software as a Service technology solutions and services – designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members providing human services and post-acute care. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

Leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.

In this section

Human Services

Netsmart helps organizations navigate changing value-based care models with solutions and services that make person-centered care a reality. Our technology and services provide holistic, real-time views of care histories to inform better decision-making and better outcomes.

Post-Acute Care

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Leveraging AI to Reduce Administrative Burden

Wednesday, April 08 | Post-Acute Care

Post-acute intake teams often face challenges with fragmented systems and time-consuming processes. AI-powered referral intake technology has the ability to transform workflows. By streamlining intake, minimizing errors and accelerating response times, organizations can stay competitive, manage staff burnout and focus more on patient care.

Three EVV Trends Provider and Payers Should Watch

Three EVV Trends Providers and Payers Should Watch

Tuesday, March 31 | Human Services,Post-Acute Care,Thought Leadership

As Electronic Visit Verification (EVV) programs continue to mature, 2026 is shaping up to be a year where precision matters more than ever. For home health and personal care providers, as well as state agencies and managed care organizations (MCOs), EVV is no longer just about checking a compliance box. It’s about using the data EVV generates to improve service integrity, support the workforce and build trust across the care continuum.

UM Solutions for HS and BH Organizations

Why Utilization Management Is Critical to Value-Based Care and Revenue Performance in Human Services

Wednesday, March 11 | Thought Leadership,Value-based Care

Behavioral health and human services providers face high authorization volumes, variable payer criteria and increased audit risk. Without a structured utilization management function, organizations are at risk of being reactive to denials instead of preventing them.