EHRs, solutions and services to support-value-based care
Partnering with human services and post-acute providers to enhance care delivery and outcomes
By Community
Netsmart—a leading provider of Software as a Service technology solutions and services – designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members providing human services and post-acute care. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.
Leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.
For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.
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Human Services
Netsmart helps organizations navigate changing value-based care models with solutions and services that make person-centered care a reality. Our technology and services provide holistic, real-time views of care histories to inform better decision-making and better outcomes.
Read the blogFrom the CareThreads Blog
Target Denials Before They Happen: The Role of AI in Revenue Cycle Management
Tuesday, October 20 | Post-Acute Care,Revenue Cycle/Billing,Thought Leadership
Denials have historically been treated as a billing problem. A claim is denied. The billing team investigates. Someone tracks down documentation, contacts a payer, corrects the issue, resubmits the claim and waits. If the claim is denied again, the cycle starts over. But here’s the thing: once a denial reaches billing, the work is no longer about preventing the issue. It is about recovering from it.
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A New National Benchmark for Personal Care Is Beginning to Take Shape
Monday, October 19 | Post-Acute Care,Thought Leadership
A potentially important shift in personal care took effect on July 1, 2026. Under the Centers for Medicare & Medicaid Services (CMS) Medicaid Access Rule, states were required to begin publicly reporting standardized fee-for-service payment information for several home- and community-based services, including personal care, home health aide, homemaker and habilitation services. At first glance, this may look like another technical Medicaid reporting requirement. Its longer-term significance could be much greater.
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The Hidden Gaps Driving Audit Risk in Post-Acute Care
Wednesday, October 07 | Post-Acute Care,Thought Leadership
Organizations can no longer afford to approach audit readiness as the responsibility of one department. It requires a connected strategy that spans the entire revenue cycle and helps identify risk before it becomes an audit finding.
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