HIPAA-compliant, User-friendly Solution Simplifies Information Exchange and Transitions of Care

Seven Counties Services offers mental health, addiction recovery and child and family services at inpatient and outpatient facilities across a seven-county region in Kentucky.

Through utilizing Netsmart’s Interoperability Solutions, Seven Counties securely exchanges health information real time directly to their Care Record. Clinical items including continuity of care documents (CCDs), lab results and medication lists are shared both internally and externally. That functionality also plays a key role in the organization’s participation and eligibility as a demonstration state for CCBHC (Certified Community Behavioral Health Clinic) grants.

• HIPAA-compliant communication with provider partners
• Access to comprehensive client information directly from the electronic health record (EHR)
• Smooth transitions to outpatient services from acute care and 72-hour holds for mental health clients
• Streamlined processes for primary care, lab tests, medications and referrals
• Flexibility and ease of use for clinicians and providers

One of the biggest improvements has been for our primary care folks. They can actually refer our clients to the local hospital to get a faster appointment for scans and lab work then get a turnaround on those documents back to our EHR. That’s a big time-savings, not only in terms of workflows, but also in the client’s health and well-being.

Brandon Bradley, Director of EHR