Simplify care team mobilization and service delivery in the field

As service requests come in throughout the day, administrative staff can see where providers are and route the correct person to each consumer. Care providers can reduce travel time and improve access to critical info at the point of care, reducing wait time for consumers, boosting consumer and staff satisfaction with CareRouter®.
CareRouter
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Empower your care teams to respond in real time to deliver services for individuals across the community.

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Bring your services and support wherever your community needs them

Access to your services can sometimes be difficult for those who need them most. They may be in crisis or waiting for transportation to their next step in recovery. Others may be living unsheltered, disconnected from traditional care systems. CareRouter is built for these moments -- the in-between spaces where providing human services meets real life. Whether you’re deploying a mobile crisis unit, coordinating transportation or connecting with someone on the street, CareRouter ensures your staff is informed, equipped and ready to take action to support the most vulnerable communities.

Administrative teams gain visibility into the location of mobile teams, enabling them to quickly identify available personnel, assign appropriate staff and track progress across all activities. Frontline staff get streamlined access to information on-the-go, empowering them to respond faster, deliver care with confidence and close the gap between need and support.

CareRouter brings structure to mobile care delivery, helping organizations lead the evolution of consumer care – delivering services when and where they’re needed most.

Support response
time to crisis calls

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Enhance staff security in the field

Prepare responders to crisis calls with vital information

Simplify speed to care, boost patient satisfaction and assist agencies in supporting their staff

For hospice and home care providers, speed to care is essential when urgent and after-hours calls from families and patients come in. The CareRouter mobile dispatch software helps your triage staff locate appropriate available providers and get them on the road, replacing time-consuming manual processes. Patient details are included with the request , so providers have the critical information they need before they arrive to tend to patient and family needs.

Mobile dispatch software allows agencies to locate the nearest available provider, reduce travel time and improve patient outcomes by engaging at appropriate times.

Simplify speed to care for urgent calls

User satisfaction icon - Netsmart CareRouter® mobile dispatching technology

Boost family and patient satisfaction

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Enhance staff security in the field

See how Ohio’s Hospice reduced travel expenses by $8,000 in the first month

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Black Book Award

Netsmart continues to earn #1 Technology Platform ranking for EHR, RCM & PM Vendor by Black Book Research

Learn more about this industry-leading award

Ready to see our mobile dispatch software in action?

Click below to see how our mobile dispatch software can help you support speed to care and clinician satisfaction

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