Breaking Through Barriers and Bringing Families Together
Our leading platform is specifically designed for child and family service organizations, foster care, adoption, early childhood intervention, family preservation, housing, school-based intervention, trauma-informed care, co-occurring mental illness and addiction treatment, justice, MST, respite and more.
Creating resilience and stability with one platform for child and family services
Support your workforce, increase family engagement and improve outcomes with an integrated care platform for whole-person care. Our innovative solutions and services keep children and families at the forefront. With less time spent on administrative tasks, case managers, providers and care teams can focus on child and family needs––while reducing barriers to communication, time spent looking for data and documentation burden. Break through barriers with intuitive technology that’s mobile-enabled for location-based, home-based or community-based services.
Scale and adapt to the changing needs of children and families
Simplify operational workflows
Expand access to care
Enable data-driven decision making
See technology in action, bringing efficiency, transparency, collaboration and data-driven decision-making to the foster care process.
Request a DemoHarness the power of augmented intelligence + automation
The Netsmart platform uses advanced technology to drive operational efficiencies––supporting staff retention and recruitment, optimizing outcomes and maximizing reimbursement. Intuitive daily workflows allow case managers, providers and care teams to focus on care delivery.
- Cut clinical documentation time in half
- Eliminate common errors
- Improve consistency across providers and locations
- Reduce multiple rounds of reviews
- Optimize collection rates
Retain your workforce
Care teams have a stressful job, with 63.7% reporting burnout. But with the right technology, you can help alleviate burden and increase retention. Give your team access to real-time data wherever they are, with or without an internet connection. You’ll empower them to do their job faster, and spend more time empowering children and families.Industry-leading foster care portal
- Milestone view helps track required tasks for application process and initial/re-certification
- Collects signatures and consent forms
- Complete documentation and training such as CPR, first aid, and foster care parenting and training courses
- Requirements such as driver’s license, and fire safety inspection
- Secure messaging between the agency, applicants and families
- Real-time access to medical, clinical and case data
- Automated compliance events
- Notifications through alerts and routing, reducing risk and eliminating duplicate documentation
- Daily or weekly note to document how the child is doing in the home
Seamless virtual care
Increase access to services for children and families, remove transportation barriers, reduce travel time, expand access to underserved areas and increase acceptance of services by some clients who may be more comfortable participating remotely.Powering the future of interoperability
Our Child and Family platform was designed with interoperability in mind, enabling:
- Coordinated, whole person-centered care
- Connection with the entire healthcare ecosystem, including a network of providers for clients with co-existing conditions, HIEs, and larger interoperability frameworks such as CareQuality
- Automated referral process to seamlessly and securely accept and transfer individual data outside your four walls, connect to state portals and identify caps in support
- Enhanced collaboration among team members and families
This will enable us to consolidate our foster care workflows into one platform, such as onboarding families, rather than use different software for everything.
Matt Welch, Application Specialist, Lutheran Social Services of the South
Our families were able to log in, navigate, and complete tasks without even leveraging a user guide. They reported that it was very intuitive.
Trisch Edmonds, Director of Social Service Informatics, Blair
I’m most excited about time efficiencies for staff that the portal brings. Not having to upload as many documents because they’re entered directly into the portal by the family and routed to the EHR... I would say the platform cuts documentation time in half with full adoption.
Shannon Caton, Director of Data Services, Emberhope
Learn more
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National Guidelines for Child and Youth Behavioral Health Crisis Care: SAMHSA's Response
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Empower Staff, Engage Families: Workforce retention strategies for child and family services
In child and family services, heavy caseloads and extensive documentation often overwhelm staff, hindering their ability to effectively engage with families. Read this whitepaper to learn more about a comprehensive platform designed to streamline workflows to empower professionals to focus on what truly matters—providing care. Download NowChild and family services FAQs
Social work case management software is specialized technology designed to help child and family services providers manage all aspects of value-based care, including billing, risk assessment and outcome tracking.
• Workers, case managers and care teams streamline their intake, service planning, needs assessments, and monitoring and evaluation workflows.
• Data collection, reporting and analytics enables tracking and analysis of critical measurements.
• The ability to securely communicate and exchange referrals with other providers electronically outside of your four walls and connect to state portals.
Technology that supports organizations that are responding to the growing needs of children and families and alleviate wait times for families to receive care. with the right technology, you should be able to access real-time data no matter where you are, with or without an internet connection. Having this data gives care teams the tools they need to do their job faster, allowing them to focus on the needs of the kids and families.
• Mobile friendly platform promotes partnership, drives better outcomes and saves time in a connected or disconnected environment.
• Engagement solutions for caregivers, individuals and families including foster family portal, telehealth, remote patient supports, education and resources, and 24/7 self-help tools.
When selecting social work case management software, it is essential to consider several key features that can significantly impact its usability, functionality, and overall value. The most critical features include ease of use, automated workflows, technology like EVV and route optimization, foster family portal, robust data security and privacy measures, comprehensive reporting capabilities, seamless integration with other systems, and scalability to accommodate future growth.
1. Ease of use for all team members
2. Robust data security and privacy measures
3. Comprehensive reporting capabilities and seamless integration with other systems
Yes, many social work case management software solutions can be configured to expedite their unique workflows and relieve the administrative burden they face which translates into improved job satisfaction, less turnover and improved care delivery. Our goal is to deliver technology that your care teams can easily use to enable individuals to enhance their life goals and support long-term, positive change in individuals, families and communities.
Workflows designed to meet data fields, and reporting capabilities to align with specific service delivery models, regulatory requirements, and organizational preferences. Additionally, some vendors offer custom development services to tailor the software even further to meet client needs.
1. Customizable workflows, data fields, and reporting capabilities
2. Alignment with specific service delivery models and regulatory requirements
3. Availability of custom development services from some vendors
Child and family service organizations offer a range of services including family-centered treatment, family placement, foster care and adoption, trauma-informed care, transitions of care, wraparound services, family case planning, and integrated care encompassing education, behavioral, developmental, addictions, and physical care services.
The platform supports all levels of care from the least intensive services like family strengthening prevention, school-based services, outpatient, home and community-based services and education, to the most intensive services like inpatient, residential, Psychiatric Residential Treatment Facility (PRTF) and Qualified Residential Treatment Facility (QRTF).
The key features of the platform include best practices in family-centered treatment services, family placement, foster care, adoption, trauma-informed care, transitions of care, wraparound services, and family case planning. It also facilitates integrated care services such as education, behavioral, developmental, addictions, and physical care. Additionally, the platform enables secure communication, exchange of referrals with other providers, and connectivity to state portals. It supports mobile workflows, allows tracking of mileage and travel time, and provides engagement solutions for caregivers, individuals, and families through resources like telehealth, remote patient supports, and education.
The platform is designed to help child and family services providers manage all aspects of value-based care, including billing, risk assessment and outcome tracking. This allows organizations to analyze critical measurements and data, helping them verify and measure the effectiveness of their services. By making informed policy and practice decisions based on this data, the ultimate goal is to improve outcomes for the families they serve.
Our vision for our clients is to enable providers to digitize their enterprise with technology innovations that improve the clinician experience, streamline processes and drive better patient outcomes. Netsmart strives to not only meet but exceed whole-person care delivery. By digitizing the enterprise of our clients, partners and communities we serve today, together we can continuously improve the future.
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See the mobile foster care portal in action with secure, efficient and accurate messaging between the provider, applicants and the families.
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