Streamlined Data Capture: Tools like Bells AI enable faster and more accurate documentation by integrating voice-to-text capabilities, optical character recognition (OCR), and ambient listening to summarize sessions. These features save direct support professionals hours of manual work while ensuring high-quality records.

Language Support: With support for 93+ languages, providers can document in their native language, reducing barriers for non-native English speakers while maintaining clinical accuracy.

Improved Data Visibility: AI tools help organizations analyze and utilize the vast amounts of data collected in electronic health records (EHRs). This provides actionable insights, enabling more personalized care plans and better decision-making.

Clinical Coaching in Real-Time: AI assists staff by offering real-time feedback, helping them use appropriate clinical language and maintain compliance.

Enhancement, Not Replacement: As Tricia Zerger, Senior Director at Netsmart, emphasized, AI can’t and won’t replace providers.  When you make AI meaningful, you’re not just creating efficiency, you’re transforming your organization. You enable what we call the AI Trifecta: empower staff, optimize processes and simplify reimbursement. These improvements benefit clinical, financial and operational staff and impact caregivers and the individuals you support.

Skill Development: AI provides training and coaching to caregivers, community members and close family in proximity to care, helping them learn best practices and apply them effectively in real-world scenarios.

Improved Collaboration: Caregivers can access progress reports, behavior support plans and other resources through intuitive platforms, fostering stronger partnerships between families and professionals. These resources are essential for ensuring that those living with IDD receive the necessary amount of attention from caregivers who—without such tools—might be preoccupied with filing claims or other administrative labor.

Device-Agnostic Design: AI platforms work seamlessly across phones, tablets, laptops, and desktops, ensuring that staff and caregivers can document and access information wherever they are.

Integrated Workflows: Unlike standalone tools, our AI solutions are deeply integrated and embedded into existing platforms, minimizing disruptions and avoiding the need for redundant workflows.

Onboarding Strategies: Netsmart recommends treating AI adoption like onboarding a new team member. Organizations can designate "super users" to champion the technology and mentor others, creating a culture of excitement towards change management rather than resistance.

Trustworthy Partnerships: With rapid advancements in AI, choosing a reliable partner is essential. Netsmart ensures that its solutions are compliant, user-friendly, continually updated to meet the evolving needs of the industry, and platform agnostic if you are not currently using a Netsmart EHR.