Behavioral Health EHR Software Built for Connected Workflows
myAvatar® helps behavioral health organizations bring together clinical, financial and operational workflows within a unified platform designed to support community-based, residential and inpatient care.
A unified behavioral health platform built for organizational scale
myAvatar® helps behavioral health organizations move beyond disconnected systems, manual processes and fragmented operations with an electronic health record platform designed to support the complexities of community-based, residential and inpatient care. By joining clinical, operational and financial workflows within a single system, myAvatar helps to improve visibility across programs, streamlines coordination and supports more informed decision-making across the organization.
Designed for behavioral health and addiction treatment providers, the platform supports scheduling, documentation, medication management, billing, reporting and compliance through tools that help organizations reduce administrative burden, strengthen operational performance and deliver more coordinated, whole-person care.
myAvatar at a glance
Unified clinical workflows and care coordination
myAvatar helps behavioral health organizations move beyond disjointed systems and fragmented workflows with connected clinical tools designed to support the full continuum of care. Integrated documentation, scheduling, medication management and mobile workflows help teams improve coordination, reduce duplication and support more efficient care delivery across programs and settings.
- Support office and wellness visits, group appointments and outpatient workflows
- Automate closed-loop inpatient medication management
- Promote clinician efficiency with role-based dashboards and Quick Action tools
- Support mobile documentation and workflows through tablet usability
- Help monitor compliance requirements and alert clinicians to missing information
Connected financial workflows and revenue performance
myAvatar unifies clinical, operational and financial processes within a single platform designed to support the complex reimbursement needs of behavioral health organizations. Integrated billing, claims management and utilization help organizations improve financial visibility, reduce denials and streamline reimbursement across programs and funding models.
- Manage complex billing requirements, including value-based reimbursement and grant funding
- Target streamlined claims processing, denial management and payment tracking
- Support Medicare pharmacy billing and wrap-around service reimbursement
- Monitor billing status, accounts receivable and payer performance through intuitive dashboards
- Accelerate payment with integrated remittance and credit card processing
Organizational visibility, compliance and scalable performance
myAvatar provides behavioral health organizations greater visibility into operational performance, compliance and outcomes through integrated reporting, analytics and monitoring tools. Near real-time insights help leadership teams strengthen decision-making, support value-based care initiatives and scale programs with greater confidence. Interoperability tools support information exchange across care settings and community partners, helping improve coordination throughout the continuum of care.
- Track key performance indicators (KPIs) related to compliance, revenue and organizational goals
- Support value-based care initiatives, including CCBHC requirements
- Monitor system performance and optimization through integrated modeling tools
- Access 24/7 support to help maintain continuity and system performance
See how a behavioral health EHR platform could help improve care across your organization.
Request a demo todayPurpose-built workflows for the communities you serve
Support individualized autism and ABA services through connected workflows for treatment planning, behavior tracking, scheduling and operational coordination.
Streamline addiction treatment workflows across outpatient, residential and inpatient settings with integrated documentation, medication management and care coordination tools.
Support community-based behavioral health organizations with integrated workflows for scheduling, documentation, billing and care coordination across outpatient programs and services.
Simplify CCBHC reporting, compliance and value-based care initiatives through unified workflows, integrated data visibility and operational tools.
Coordinate documentation, case management and care workflows across child welfare, foster care and family support programs through shared visibility and combined records.
Support complex inpatient behavioral health and psychiatric workflows through linked documentation, medication management and interdisciplinary care coordination tools.
Connect behavioral, physical and social determinants of health data within a unified platform designed to support whole-person care delivery and collaboration.
Support person-centered planning, documentation and care coordination workflows tailored to organizations serving individuals with intellectual and developmental disabilities.
Strengthen operational visibility, reporting and cross-program coordination through linked workflows designed for state and county behavioral health organizations.
Learn more about myAvatar behavioral health EHR
As organizations grow and evolve, basic EHRs struggle to keep up. A unified solution like myAvatar brings programs, teams and data together on one solution.
Read how
The benefits have been off the charts. We’re using the efficiencies we’ve created to serve people we wouldn’t normally be able to serve.
Tuerk Schlesinger, CEO, AltaPointe Behavioral Health System
We invested in [myAvatar] to reduce the documentation burden on our direct care staff, nurses and clinicians.
Lisa Pompa, National Director of Business Applications, Devereux Advanced Behavioral Health
All of the features that the platform offers will support Arisa in streamlining workflows and reduce the amount of manual work for our teams.
Anne Sheetz, SVP of Operations, Arisa Health
After bringing this process into myAvatar, which now only takes about 15 minutes, our staff regained 4-8 hours per week.
Sandra Masker, Business Application Support Manager, Waukesha County Health & Human Services
Black Book survey of mental and behavioral health care client experience recognized Netsmart as an industry leader for the 9th consecutive year
Learn more about this industry-leading awardFrequently asked questions: myAvatar EHR for behavioral health
A behavioral health electronic health record (EHR) is a digital system designed for organizations that provide mental health, substance use and addiction treatment services. It supports documentation, scheduling, treatment planning, group therapy, inpatient workflows, outpatient care and billing. A behavioral health EHR helps clinical, administrative & financial teams work together in behavioral health and addiction services settings.
The myAvatar EHR is the software suite from Netsmart built for behavioral health and addictions organizations. It delivers a recovery focused EHR with analytics, clinical decision support, role-based dashboards for front desk staff, clinicians, billing administrators and executive management. myAvatar supports community-based, residential and inpatient programs.
A behavioral health EHR is optimized for the specific workflows, documentation, billing, group treatment, scheduling and compliance issues seen in behavioral health and addiction services. The myAvatar platform offers features tailored to these settings — for example group therapy scheduling, detox workflows, wrap‑around services billing, dashboards suited to roles in behavioral health. That makes it a better fit for providers in those areas.
- Clinical workflows for outpatient, inpatient, group therapy & detoxification
- Role‑based dashboards for quick access to client records
- Billing features that handle complex reimbursement models, wrap‑around services, value‑based payments
- Near real-time analytics and decision support to help drive outcomes
- Mobile/tablet usability and scheduling workflows
The myAvatar solution suite is part of the broader CareFabric™ platform from Netsmart. That means it is built to integrate with other solutions, support interoperability and connect across care settings.