Thank you for your inspirational response to serving the needs of our nation during the pandemic. While our nation is collectively responding to provide the best care possible during this critical time, we have heard from many clients about the importance of continued revenue cycle performance to sustain your operations. We are always here to help and consider it a privilege to serve you. In response to the growing need for support, we have already taken steps to scale our services with many Netsmart clients becoming operational in less than five days.

We are dedicated in helping you best equip your clinical and business operations to improve the speed in which more accurate submissions result in receiving faster payments during this crisis, including:

• Netsmart features and services with in-depth knowledge of expanded guidelines to help you enable telehealth
• Updated Medicare billing guidelines and emergency blanket waivers
• Technology enablement strategies for a virtual workforce

Netsmart provides a variety of services to support any revenue cycle need you may require–if even only for the near-term. We can engage quickly and begin processing any of the following transactions within five business days.

• System maintenance and configuration
• Automated eligibility verification
• Financial eligibility maintenance
• Authorization management (post-acute only)
• Document tracking and management (post-acute only)
• Coding services
• Provider credentialing and group enrollment
• Claims submission
• Claims processing
• Payment posting
• Client liability statements

To get started, visit the RCM resource page or contact your Client Alignment Executive.

I want to reiterate how passionate we are about our willingness to serve as your partner, even if it’s just in the interim period. We are incredibly grateful for the contributions you are making to help keep families and communities safe and healthy! 

Sincerely,
Erica Gregory
Vice President, Revenue Cycle Management
Netsmart