	Plexus™

Expert services and support for technology, business processes and more

Plexus™

Expert services and support for technology, business processes and more

Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

Cloud Hosting Services and Solutions

Keep information safe and secure with healthcare cloud services. Services span a full range of security, compliance and maintenance, so you can focus on improving the health and well-being of the people you serve. More

Compliance and Optimization

Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes More

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them. More

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles. More

Revenue Cycle Management

Reduce costs and improve your bottom line with comprehensive and flexible healthcare revenue cycle management services and solutions. More

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

The IDD Parenting Journey: The Early Days of Support, Resources and Advocacy

Tuesday, April 14 | Human Services,Thought Leadership

During last year’s third annual IDD and Autism Leadership Summit, I had the privilege of being joined by two parents who each shared what that path looks like for them on a personal level.

26 Things Care at Home Leaders Need to Know in 2026

Monday, April 13 | Post-Acute Care,Thought Leadership

The care-at-home landscape is shifting. Dr. Steve Landers, former CEO of the National Alliance for Care at Home, unpacks what’s changing in 2026 and what leaders should be preparing for now. He shares 26 insights that are already reshaping care at home in 2026.

Supporting Confident, Connected Care in The Field

Redefining Field Safety: Supporting Confident, Connected Care

Monday, April 13 | Human Services,Post-Acute Care

As more services move beyond traditional facility walls, organizations are being asked to support staff in environments that are far less controlled. For many, adapting to this new reality has exposed a weakness in traditional dispatch models.